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Terms and Conditions

By ordering CT-N programming on DVD, computer media files or other electronic media formats (hereinafter, "media") , consumers agree to the following terms and conditions:

Media ordered from CT-N, whether purchased or on a complimentary basis is for private use only; the Connecticut Network (hereinafter, "the Network") reserves all rights to all media whether purchased or obtained on a complimentary basis.

Use of any media in the context of political advertising or communication is expressly forbidden.

Payments for media orders must be made within 30 days from receipt of a confirmation notice or your order will be cancelled. No order will be shipped prior to receiving payment.

Media orders may be cancelled for a full refund of the purchase price plus shipping and tax charges any time before the media has been shipped.

Invoices paid with a credit card will be credited back to the same card in 3-5 business days.  Invoices paid by check will receive a refund by check in no more than 10 business days.

All Network DVDs are guaranteed to play in a set top DVD player.  There are no expressed guarantees that DVDs will play in a computer, laptop or similar portable device.

Defective media copies will be replaced with a working media copy of the same program.

Media may not be reposted or re-used in its entirety in any application without the express written consent of the Network.  No excerpts of media may be edited or incorporated into other productions without the express written consent of the Network. Exceptions not requiring authorizations include Network press releases, press kits or related public information material, selected educational content, as designated.

Requests for reuse of media should be directed here: Email Request

These terms and conditions are subject to change at any time without notice.